1. OBJECT
This website provides information on wellness (spa) services provided and also constitutes the online store for the sale of products via internet (hereinafter referred to as the "Store") of the company styled "A. MANTZOUKI LP", with VAT number 800688640, General Commercial Registry (GEMI) No. 136508133000, having its registered office in Gouvies, Corfu and branch in Chalandri, 42 Karella Street, 15233 (hereinafter the "Company").
These terms of use include in a clear and comprehensible way the conditions for operation of the company's website and online store. Furthermore, any contract concluded through the Store shall be governed by these terms as well as by those which will be agreed between the parties, as the case may be. Any other terms are expressly excluded. Without prejudice to the principle of good faith and fair trading practices as well as to the provisions governing legal transactions in general, in particular distance transactions (where applicable), any user login for the purpose of being informed of the services provided by the Company and making use of the Store services is deemed to consent and accept unconditionally the terms set forth herein, without any exception. If a user does not agree with these terms, he / she must abstain from using the website and from any transaction with the Store.
2. RIGHTS, OBLIGATIONS AND LIABILITY OF THE PARTIES
The website may contain links or indications regarding other websites owned and managed by third parties. The Company does not handle nor control and therefore does not bear any responsibility for any information, product or service contained therein. Therefore, for any problems encountered during their visit or use, visitors of the website should contact directly the lawful representatives of these websites, who are responsible for their content and the provision of the relevant services. The Company may, for any reason and without notice, modify these Terms and it will disclose that an amendment has been made by notice on the home page. The continued use of this website by the visitors after the effective date of any changes to these Terms will be considered as acceptance by the users of such changes.
The Company does not in any way declare that the information contained in the documents and announcements published on this server are suitable for any purpose. Any such document and associated graphic representation is provided "as is" without any guarantee of any kind whatsoever.
The Company is not responsible or liable for any compensation (including compensation for non-material damage) resulting from the failure to provide support services.
By using the online Store, the user declares that he agrees that the use is made at his own responsibility and acknowledges that, although the Company makes every effort to provide high quality services, it can not guarantee that there will be no interruptions in use or possible mistakes in the contents of the store. Product photos are indicative. The user may examine the products at the Company's premises, subject to the availability of the specific code.
The user of the Store (including any person using the Store, with or without rights of use, with or without connection, as well as anyone who is legally liable for acts of a third party using it, such as a legal supporter or the legal guardian of a minor), declares that he is legally capable of entering into a contract with the Company through the Store, as well as of making use of the Store under the terms and conditions set forth herein.
Also, as long as the use of the Store is made by linking thereto with the user's login information, the latter accepts that it is personally and financially responsible for any use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store by minors who use his /her account or name.
The user is free to use the site and the Store in accordance with these terms, law and good morals. The responsibility for the contents of the transactions lies solely with the user. The Company does not perform any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the on-line forms of communication.
The user agrees and undertakes not to use the Store for:
- Sending, posting or transmitting in any way any content that is or may be found for any reason unethical (offending good morals, social values, minority etc.) or unlawful or, in general, offends, harms or damages the Company or any third party and their legal interests;
- Sending, publishing or transmitting in any way any content for which users have no right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements) as well as any content that violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties or contains malicious software intended to interrupt, damage or cause a destruction to the equipment or the operation of any computer software;
- Any other deliberate or unintentional breach of the applicable legislation;
- Any collection or storage of personal data about other users.
Without prejudice to any other right of the Company, any use contrary to the foregoing may result even in interruption of the services provided without notice. The user agrees that the management, employees, associates and partners of the Company are not liable for any breach of the above obligations on behalf of the User.
3. CONTRACT
In order to enter into a contract with the Company (eg purchase of goods) through the Store, you must register with the Store (using "username" and "password"). During the purchase process the user will be asked either to login (if already registered) or to register (if not already registered) and to subsequently state the particulars to which the goods will be sent.
The Customer may send a relevant request, entitled "DELETE USER", according to the terms and the relevant forms and the conditions provided in the company's Privacy Policy. In this case, if the specific customer makes a new purchase, he will have to re-register.
Only full name, postal address, contact phone number and e-mail are required for registration. This information remains strictly confidential in accordance with the details of the Company's Privacy Policy on Personal Data.
Orders are made in writing via the internet by filling in and sending the relevant form available at the Store. The contract is completed when the user receives the order status with the indication "Your order is now confirmed". Other updates on the status of the order appear on the user's monitor and sent by e-mail to the email address entered by the user. During the processing of any registered order, the stock availability of the ordered products is also confirmed. In case availability or delivery time differs from the one posted on the goods page, the user will receive relevant information.
If the code of a product is not readily available, the customer is informed by telephone about the relative availability and the development of the order. Before sending the order, the user, in addition to the knowledge of the terms hereof, shall also receive the following information:
- That user's counter contracting party is the Company, the full details of which are mentioned herein;
- The main features of the goods ordered;
- The overall price of the goods, including VAT. and any other charges and, where applicable, all additional shipping, delivery or mailing charges and any other charges;
- The arrangements for payment, delivery, execution, the deadline within which the Company undertakes to deliver the goods;
- That the user may submit any complaint in any way and in particular by calling to 2114040115 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. and that the Company, after examining the complaint, will contact the user as soon as possible;
- That, given the use of the Internet as a means of distance communication for the conclusion of the contract, there is no user charge on behalf of the Company for the use of the Store;
- That the user has a right of withdrawal in accordance with the conditions, the deadline and the procedures for exercise of the right mentioned below;
- That the Company is liable for actual defects and lack of agreed properties in accordance with Article 534 et seq. of the Civil Code and that the Company provides a further commercial warranty and after-sales support to the user in accordance with the terms stated below;
- That the Company strictly adheres to the Code of Conduct of the "Hellenic Association of Distance and E-Commerce Businesses" (EPAM) - a copy of which can be downloaded at https://www.enepam.gr/ - to which the user may also address any complaint or request for restoration;
The Company does not bear any responsibility and does not cover any differences in the prices of products purchased from the Company's premises and subsequently the user established the existence of a lower price in the Online Store or vice versa.
Any product offers are valid until stocks run out.
The Company is not responsible for any errors in features, photos, and product prices listed in the Store and can not guarantee that there will be no errors due to any cause when sending and/or updating the features and/or the price of a product.
4. INTELLECTUAL PROPERTY
The website includes copyrighted material belonging to the Company and is protected by law. All the contents of the website are intellectual property of the Company (or third parties contracted with it) and are protected by Greek and international legislation.
In particular, the copyrights of the contents of the website and of the online Store, including, without limitation, all documents, files, texts, images, graphics, components and the code contained therein as well as and the general image depicted on the website, constitute the intellectual and industrial property of the Company, unless otherwise stated and are protected by the relevant provisions of Greek, the community and the international law.
The appearance of the above material in no way implies the transfer or assignment of a license or right to use it.
Users are authorized to copy and print extracts or documents from this website (other than third-party content which has been specified as such) for non-commercial use on their behalf, since each copy or extract of these documents or pages obtained falls under copyright protection as described above. In addition to this limited license, nothing on this website should be construed as guaranteeing any other right or license relating to any copyright, patent or trademark of the Company or the online Store or any third party. All logos on the website and the online Store and related trademarks may not be used or reproduced without the prior written consent of the Company.
Unless otherwise stated, copying for commercial purposes, modification or reproduction of part or all of the contents of this website in any form, based on it and / or its content or the integration in other websites, of electronic data retrieval systems, is prohibited. No link to the website can be included on any other website without the prior written approval of the Company.
5. PRICING - PAYMENT OF PRICE
Users can be priced either by a retail receipt, delivered on the delivery-acceptance of the product, or by an invoice if the user is self-employed or commercial business. For product shipments within Greece, the user may choose between the cash on delivery payment method and the use a credit or debit card. In the case of choosing the cash on delivery payment, the user is required to pay the total amount to the post office or to the courier employee who will deliver the package. In the case of a debit or credit card option, a corresponding charge will be made to the user's card account.
Transactions made via credit card through the Store will be displayed in the user's credit card account with the explanation "MANTZOYKH ASIANSPA". In case it is proven that a third-party's credit card has been fraudulently used without his/her fault, such debit may be cancelled upon request by the Bank which issued the credit or debit card, which must investigate the complaint. To that purpose, any injured third party shall be obliged to, immediately after having become aware of that happening, inform the issuing Bank so that the card can be cancelled and its use by unauthorized persons is blocked.
In both cases a refund is made if the user is entitled to return the product due to defectiveness. In case of cash on delivery payment, the user shall receive the money by deposit to his bank account and in case of purchase by credit or debit card, the card shall be directly credited.
6. DELIVERY - TRANSFER OF KNOWLEDGE AND RISK
The products may be shipped by the Company anywhere in Greece, at the location indicated by the user in the order form. The shipping costs shall depend on the overall cost (€7 for all orders and free of charge if it exceeds €100).
The exact shipping expenses shall be automatically displayed in the shopping cart and payment by debit or credit card or by cash on delivery is possible.
The Company will make every effort to ship the products within Greece within 7 business days (Monday to Friday) for delivery by courier, post or bus (KTEL). The maximum delivery time can not exceed 12 days.
The Company shall not be liable for delays in performance (including delivery) due to circumstances that can not be attributed to the Company's liability or due to force majeure and therefore the Company is entitled to an extension of the execution period. Force majeure shall mean any event beyond the Company's sphere of control which the Company could not anticipate and prevent and results in the Company being unable to meet all or part of its obligations under the contract. If such events last for more than one month, the contract may be terminated by any party without compensation.
In any event of delay of delivery beyond the time agreed, the user must request the Company to deliver within a further period of time appropriate to the circumstances and only if the products are not delivered within this additional period, the user shall be entitled to terminate the contract. The above does not apply when the delivery within the agreed time limit is significant, in view of all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, prior to the conclusion of the contract, that the delivery is required to take place in or until a certain date. In these cases, if the Company fails to deliver the products at the time agreed with the user, the consumer is entitled to terminate the contract immediately. Once the contract is terminated, the Company must return, without undue delay, all the money paid under the contract.
The ownership of the products shall be transferred after full payment of the price. The risk of loss or damage to the goods shall be transferred to the user when he or a third party designated by him and other than the carrier has acquired the physical possession of the goods. However, the risk shall be passed on to the user upon delivery to a carrier if the user requested the goods to be transferred from a carrier of his choice and such carrier was not provided by the Company (subject to the user's rights against that carrier).
7. RIGHT OF WITHDRAWAL AND SUBSTITUTION
The user may, within 20 calendar days from the delivery of the products to the user (or delivery to a carrier chosen by the user other than the one provided by the Company), withdraw from the contract with the Company (that is, as regards all the products of an order) only if the product proves defective. In this case, the Company shall return to the user all the money received from him/her by crediting his/her debit/credit card account, provided he has used one for the transaction, otherwise by crediting his bank account).
In the above case, the returned product should, in addition, be exactly as it was before the sale, in its complete original packaging (box, nylon, foam, which should not be torn or damaged) and with all contents of the original packaging (instruction leaflets, etc.). The Company is entitled to delay the refund until the products are returned or until the user provides the Company with proof that he has made the return, whichever is the earlier. The user may return the goods himself to the Company's registered office or to any of its branches. A product that was sold with an extra gift must be returned with the extra gift, otherwise the value of the gift will be deducted from the refund. Alternatively, in case the user does not wish to withdraw from the contract, he is entitled within the above term for withdrawal (20 days from delivery, etc.) to have any product of the order replaced by another product; in this case the user shall borne the with new shipping costs.
The above apply to orders placed through the online store, by telephone or any other means of written communication, even if delivery from a specific store has been chosen as a delivery method.
9. NEWSLETTERS
The Company through the website uses your e-mail address, provided you have given your consent through the specific registration fields, to promote and advertise its products and services. You retain the right to have access to your personal data held by the Company and your consent data, as defined in EU Regulation 2016/679 and the relevant National Law. For more information, please see our company's Privacy Policy
Newsletters are only sent to users and subscribers who have chosen to receive them and is fully technically compatible with mailing regulations.
The Company provides to Newsletter service subscribers with the option of deleting themselves from the recipients list. When a subscriber chooses to be deleted from the recipient lists, then his email is permanently deleted. Newsletter subscribers' emails are used exclusively for this purpose and for no other purpose. Newsletters that the public receives by subscribing to mailing lists are the intellectual property of the Company and are therefore protected by the relevant provisions of Greek law and international conventions and regulations. The Company reserves the right not to register a person in the lists of recipients or to delete him/her from them.
10. PERSONAL DATA
Thank you for visiting our Store or contacting us by email.
We, in our Store, consider it extremely important to protect the personal data of those who visit our website. For this reason, we have taken the necessary steps to comply with all rules for the protection of personal data. We handle "personal data" in accordance with our Company's Privacy Policy on the protection of Personal Data LINK as well as the European Legislation and any other applicable local legislation in relation to the storage, processing, access and transfer of personal data.
The website of www.asianspa.gr, which always displays the privacy policy and requests any information from you, collects, keeps and secures such personal information in accordance with the above policy as well as the legislation in force and the applicable regulations and directives. Such policy applies to personal information you have provided yourself and by means of communication (such as websites, e-mail and other online tools) where there is a link to this policy.
Such policy does not apply to personal information collected from sources and means of communication outside the internet, except in cases where such personal information was furnished to us by you in writing.
We collect only personal data in relation to you, if you choose to furnish them to us. We do not share any personal data with third parties for our own commercial use unless you have expressly authorized us. Please read the Company's Privacy Policy to learn more about how we collect, use, share and protect information online.
11. OTHER TERMS
Data Privacy is governed by the principles of EU Regulation 2016/679 and by the relevant National Law.
The use of the website and of the online Store and any contract concluded through it is governed by Greek law, in particular the laws governing issues relating to electronic commerce, distance selling and consumer protection, and is subject to the exclusive jurisdiction of the courts of Athens, with an explicit prorogation of jurisdiction.
If any of the above terms becomes contrary to the applicable law, it shall automatically cease to apply, without in any way prejudicing the validity of the other terms. If any part of a contract entered into through the Store is found to be invalid or unenforceable by a court order, the rest of the contract will continue to be valid.
The Company may conclude an agreement for the assignment of its obligations to a suitable third party. Otherwise, no party will be entitled to assign or transfer its rights or obligations.
All communications must be made in writing by hand or by post.
If the store is used from another country outside Greece, the user shall also be required to comply with the law of that country.
The above terms constitute the entire agreement with the Company, which reserves the right to modify or renew or delete all terms hereof, without any notice. Amendment or renewal will apply once the current text is updated as regards any change.
